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Frequently Asked Questions
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How do I reset my password?
You can reset your password by clicking the "Forgot Password" link on the login page. Follow the instructions sent to your email to create a new password.
Can I change my care plan?
Yes, you can modify your care plan at any time. Contact your healthcare provider through the platform or reach out to our support team for assistance.
How do I schedule a virtual consultation?
Navigate to the "Appointments" section in your dashboard, click "Schedule New," and follow the prompts to book a virtual consultation with your healthcare provider.
Is my medical information secure?
Yes, we use industry-standard encryption and security measures to protect your medical information. We are fully HIPAA compliant and regularly audit our security protocols.