Terms of Service

Last updated: March 2024

1. Agreement to Terms

By accessing or using PostCare+, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our services.

2. Description of Service

PostCare+ is a digital health platform that provides post-surgery care management and monitoring services. Our platform connects patients with healthcare providers and facilitates recovery tracking and communication.

3. User Accounts

When creating an account, you must provide accurate and complete information. You are responsible for:

  • Maintaining the security of your account
  • All activities that occur under your account
  • Immediately notifying us of any unauthorized use
  • Ensuring your account information is up to date

4. User Responsibilities

As a user of PostCare+, you agree to:

  • Provide accurate medical information
  • Follow recommended care instructions
  • Use the service as intended
  • Respect the privacy of other users
  • Not misuse or abuse the platform

5. Healthcare Provider Terms

Healthcare providers using PostCare+ must:

  • Maintain valid medical licenses
  • Provide accurate professional information
  • Respond to patient communications promptly
  • Maintain patient confidentiality
  • Follow applicable healthcare regulations

6. Payment Terms

Users agree to pay all fees associated with their use of PostCare+. Payment terms vary based on service type and subscription plan. All payments are non-refundable unless otherwise specified.

7. Intellectual Property

The PostCare+ platform, including its content, features, and functionality, is owned by PostCare+ and protected by international copyright, trademark, and other intellectual property laws.

8. Privacy and Data Protection

Your use of PostCare+ is also governed by our Privacy Policy and Data Protection Policy. By using our service, you consent to our collection and use of information as detailed in these policies.

9. Limitation of Liability

PostCare+ is not liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service.

10. Medical Disclaimer

PostCare+ is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of qualified healthcare providers for medical conditions.

11. Service Modifications

We reserve the right to modify or discontinue our service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance.

12. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Rwanda, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the platform.

Contact Information

For questions about these Terms of Service, please contact us at:

  • Email: legal@postcare.com
  • Address: University of Rwanda, Huye Campus, Huye District, Rwanda
  • Phone: +250 (123) 456-789